FAQs

 

How long will my order take ?

Please allow 10-14 business days for pre-orders .
For custom- made units with your bundles , processing time starts when hair is received and it is 3-5 business days.

What kind of hair is provided with the wig?

Top quality 100% Virgin hair. Hair will last up to 2-3 years with proper care. Standard wigs are 180% density ( 2-3 bundles ) for fullness and upon request more bundles can be added.

What is a glueless wig?

A glueless wig is a wig that can be worn without using hair glue, adhesives or spray. The wig is made to fit your head perfectly and has a comfortable, adjustable elastic band inside  for security.

Are your wigs beginner friendly?

Yes! Our wigs are easy to put on straight out of packaging. It comes 100% customized (bleached knots, plucked hairline, parted and styled) so it is easy to install yourself.

Are all wigs glueless ?

All closure wigs are fully customized and ready-to-wear. Frontal wigs are fully customized but ear tabs must be cut by the customer to ensure proper installation.

How do I get my head measurements?

A measuring tabic is used. Please look a size guide chart provided in "Custom Wigs" or "Pre-orders"

Do you drop off and pick up or allow customers to drop off and pick up?
Yes, depending on the distance and area of the customer. If your location is out of range the wig will be shipped to you. A travel fee will be added on . Local customers are able to pick up or drop off hair as well.